About Me
With a background in IT, freight brokerage, and software support, I specialize in optimizing transportation management systems (TMS) and developing solutions that enhance efficiency. My experience in carrier sales and freight operations, combined with my growing expertise in web development and APIs, allows me to bridge the gap between logistics and technology. Whether it’s supporting TMS users, building integrations, or creating tools for small business owners, I’m passionate about leveraging technology to solve real-world challenges.
IT
With a degree in IT and a CompTIA A+ certification, I have hands-on experience in technical support and troubleshooting. I’ve worked in IT support roles, assisting users with hardware and software issues, managing system configurations, and ensuring smooth operations across various platforms. My technical foundation has given me strong problem-solving skills and an analytical approach to diagnosing and resolving complex issues efficiently.
Logistics
I spent over four years in the freight brokerage industry, specializing in carrier sales and operations. In this role, I built and maintained relationships with carriers, negotiated rates, and ensured timely and efficient freight movement. Averaging over 250 loads and $50,000 in gross margin per month, I developed a deep understanding of logistics, supply chain dynamics, and the challenges brokers and carriers face daily. This experience has given me unique insight into optimizing workflows and improving transportation management processes.
Software
Currently, I work in software support, assisting freight brokerages with their transportation management systems (TMS). I help users troubleshoot issues, optimize workflows, and maximize the software’s capabilities. My experience has sparked my interest in web development, leading me to learn HTML, CSS, and API integrations. I’m now exploring ways to create third-party integrations and build tools that enhance logistics software, making operations more efficient and user-friendly.